In Wayka We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have regarding it.
By using our website and making purchases, you agree to the practices described in this policy.
Manage orders: Process purchases, shipments, returns, and refunds.
Communication: Send confirmations, order status updates, and respond to inquiries.
Billing: Issue payment receipts in accordance with tax laws.
Marketing (optional): We will send you promotions, offers, and updates only if you have given your consent.
Service improvements: Analyze website usage to optimize the user experience.
Legal compliance: Comply with tax, accounting, and regulatory requirements.
Safety: Prevent fraud and protect the integrity of the platform.
5. Legal Basis for Processing
We process your personal data on the following legal grounds:
Performance of a contract: To process your orders and deliveries.
Consent: For sending marketing communications and using non-essential cookies.
Legal obligation: To comply with tax and regulatory requirements.
Legitimate interest: To improve our services and ensure the security of the site.
6. Cookies and Similar Technologies
Our site uses cookies and similar technologies to:
Essential cookies: Basic site features (shopping cart, user login).
Performance cookies: Website usage analytics (e.g., Google Analytics).
Marketing cookies: Ad personalization and campaign tracking.
You can manage your cookie preferences through your browser settings or via our cookie banner.
7. Sharing Data with Third Parties
We may share your information with:
Third
Purpose
Payment providers
Transaction Processing
Courier and logistics companies
Product Delivery
Email marketing platforms
Sending communications (only with consent)
Web analytics services
Site Improvements
Competent authorities
Compliance with legal obligations
All of our suppliers are required to protect your data and use it only for authorized purposes.
8. International Transfers
If we use service providers located outside your country of residence, we ensure that such transfers are carried out with appropriate safeguards (standard contractual clauses, privacy certifications, etc.).
9. Information Security
We implement technical and organizational measures to protect your personal data against:
Unauthorized access
Accidental loss or destruction
Unauthorized alteration or disclosure
The measures implemented include: SSL encryption, firewalls, access control, and regular security audits.
10. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy:
Customer information: As long as you maintain an active relationship with us and, thereafter, for the statutory limitation period for liability.
Marketing data: Until you withdraw your consent or request that your data be deleted.
Navigation data: As set forth in the cookie policy.
11. Your Rights
As the data subject, you have the right to:
Access: Find out what personal information we have about you.
Correction: Please correct any inaccurate or incomplete information.
Cancellation: Request the deletion of your data when it is no longer needed.
Opposition: Object to the processing of your data for certain purposes.
Withdrawal of consent: You may withdraw your consent at any time.
Portability: Receive your data in a structured, widely used format.
To exercise these rights, please send a request to [[email protected]] along with a copy of your ID.
12. Rights of Minors
Our services are not intended for individuals under the age of 18. We do not intentionally collect data from minors. If we discover that we have collected data from a minor, we will delete it immediately.
13. Links to Third-Party Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend that you review their privacy policies before providing them with personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. We recommend that you review it regularly.
15. Contact
If you have any questions or concerns, or if you wish to exercise your privacy rights, please contact us:
